FAQ & Help

Namma Grab is India's verified cab enquiry network. You tell us your trip requirement once, and suitable verified cab partners respond to you directly. We are an enquiry network — not Ola, not Uber, not a ride-hailing app.

Yes, completely free. You can raise an enquiry, receive responses from partners and choose whom to book with — all at no charge.

No. Namma Grab never sets, fixes or estimates fares. Partners quote you directly based on your trip, and you pick the deal that suits you. You pay the partner directly.

Yes. When a partner responds to your enquiry, you can call or WhatsApp them straight from your enquiry page and discuss the trip directly.

We never take a cut of your trip fare — 100% of what you pay goes to the partner. The platform runs on partner subscriptions, so partner subscription charges may apply to partners, never a commission on your booking.

Yes. Choose the Multi-City trip type, add your stops in order, and partners who cover such circuits may respond with a quote for the whole journey.

Yes. Open your enquiry from Track Enquiry and tap Stop New Contacts — partners will stop reaching out while your enquiry stays on record.

Yes, any time. Open the enquiry and tap Cancel Enquiry. It immediately stops being visible to partners.

After you speak with a partner who has responded and agree on the trip, tap 'Select this partner' on your enquiry page, then 'Request this partner'. Your booking is confirmed as soon as that partner accepts; the other partners are told only after that. If they don't accept in time, you can choose another interested partner.

Every partner completes KYC verification — identity, licence and vehicle documents — before they can see or respond to a single enquiry. Look for the verified badge.

Yes. Drivers, cab owners, fleet owners, travel agents and tour operators can all join as partners, subject to KYC verification and a partner subscription.

Yes. Fleet owners can list multiple vehicle types across their service areas and receive matching customer enquiries.

Yes. Travel agents and tour operators are welcome as partners — many customers specifically plan multi-day tours through Namma Grab.

No. We connect your requirement with suitable verified partners, but we never guarantee leads, responses or bookings — the trip agreement is between you and the partner you choose.

Your number is shared only with partners engaging with your active enquiry so they can reach you about that trip. It is never published publicly, never sold, and you can stop partner contacts at any time.